If for some reason you are not satisfied with your purchase at enero, you can exchange it for another item or receive a refund within 15 days of receipt. The returned item can not be worn or washed and must have all its original tags. The buyer is responsible for additional shipping costs for returns and exchanges. Enero will not accept responsibility for loss or damage in the shipment of the returned item nor will it assume any tax refund and / or international customs charges. To make an exchange or return, email firstname.lastname@example.org for instructions.